storytelling

McDonald’s: Slalom launches CosMc’s digital experience

Two Zen Z people place an order on a mobile device in front of a CosMc's store.

The mission

McDonald’s partnered with Slalom to help bring the digital experience of a secret new beverage forward concept to life called CosMc’s. Slalom created the digital ordering systems of interactive drive-up menu boards, an app for ordering, in-store ordering kiosks, and a website all within a year.

Project details

Slalom sought to tell their customers about this exciting work for a major global brand. I worked with McDonald’s on the story, directed the shoots, collaborated with an agency partner to deliver videos, and create a webpage and social media assets. These assets have created new opportunities, lifted channel engagement, and led to driving pipeline with new and current Slalom customers.

McDonald’s: Slalom launches CosMc’s digital experience — image
McDonald’s: Slalom launches CosMc’s digital experience — image
McDonald’s: Slalom launches CosMc’s digital experience — image
McDonald’s: Slalom launches CosMc’s digital experience — image
McDonald’s: Slalom launches CosMc’s digital experience — image

Project at a glance

  • Written story
  • Custom videos
  • Custom photography
  • Flagship interactive webpage
  • Targeted social media assets for multiple assets

My contributions

  • Co-wrote script
  • Project scoping
  • Directed on-location video and photo shoots
  • Directed agency outputs
  • Created interactive webpage
  • Created social assets

A deeper dive

In addition to the final campaign and launch assets, this project involved production planning, storyboarding, visual direction, and coordination across agency and client teams. Below is a small selection of behind-the-scenes process work used to guide the documentary-style shoot and overall creative direction.

Project briefing

Production planning aligned story direction, visual tone, logistics, and on-set coordination ahead of the documentary-style shoot.

CosMc's project briefing and production planning overview

Production planning

Production guidance balanced an active restaurant environment with operational needs, customer privacy, and real-world filming constraints.

CosMc's production planning and location strategy boards

Story and pacing

Early story development explored pacing, customer reactions, documentary-style interviews, and how to communicate the evolution of the CosMc’s experience across digital touchpoints.

CosMc's story and script planning boards

Storyboards

Storyboards were used to explore customer interactions, pacing, visual rhythm, and documentary-style moments throughout the production.

CosMc's storyboard exploration and production planning

Shot planning

Shot exploration focused on customer interaction moments, drive-thru experiences, environmental storytelling, and capturing the playful tone of the CosMc’s brand.

CosMc's shot planning and production sketches

Styling and casting

Wardrobe, casting direction, and visual tone were developed to support an approachable, energetic, and contemporary brand experience aligned to the target audience.

CosMc's wardrobe and casting direction boards